Hiddify Guide
Troubleshoot Hiddify by Visible Symptom
Choose the symptom that matches the screen or app behavior, then follow its checks, recovery action, result to check, and next route.
- Check profile import
No proxies appear
The profile is missing, has no update time, or the list is empty.
- Troubleshoot connection
Connection drops immediately
Keep one proxy selected, preserve the error, then check the mode.
- Verify system proxy
Connected, but browser has no access
Confirm the browser follows system proxy settings and load a real page.
- Review TUN conditions
Only some apps fail
Determine whether the app bypasses system proxy before trying TUN.
- Fix profile refresh
Profile refresh fails
Check the complete URL, visible error, and system time.
- Continue layered checks
Switching proxies does not help
Return to one known proxy, then check mode, system proxy, and DNS.
- Restore TUN settings
Local network breaks after TUN
Disable TUN and restore recorded settings before investigating routing conflicts.
- Review update changes
UI or profiles changed after update
Confirm the current version and existing profiles before changing advanced settings.
No Exact Match?
Check whether the profile exists, whether the proxy list is empty, whether the dashboard says Connected, and whether the failure affects the browser or one app. Those four results identify the right branch. For version, platform, or feature questions, open the FAQ; if Hiddify is not installed or the package does not match the device, return to the main download page first.